When I go to open the three (preorder) packs from the EA Play Pro edition I get an error message saying “Sorry but this pack is no longer available due to being refunded.” Then when I click on the pack again I get a message saying “This Pack is no longer available. Please visit the Store to Preview another one.” I’ve already tried contacting support and they told me to report this bug here. I spent 50 minutes speaking to an “advisor” just to be told to report the bug here. I’ve tried uninstalling and reinstalling the game but I still have the same issue. This issue came about after I upgraded from playing the trial to the EA Play Pro Edition of the FC25.
Ideas
6 Comments
I have the same problem now.. I just upgraded to EA Play Pro edition and I get the same error message. It's annoying because the packs are one of the reason I purchased the EA Play Pro edition and can't even use the promised features. Hope they fix this quickly.
Is this a bug though or intended? Tried to contact support but found nothing. Would like to get these rewards as its the reason I bought ea play pro
Keep asking friends of you to upvote this and I shall do the same for it to be trending and support take care of it soon !
exact same issue here, I was told it would be fixed which stopped me from refunding my membership then after almost a week of it not being fixed I was denied a refund as I requested it too late
same probleme here and made a ticket nothing fixed
ea DO this something about this
