Hello EA Team,
I am experiencing a persistent and very specific issue on EA SPORTS FC 25 PC.
Each time an opponent pauses the game during an online match, my game crashes systematically with a DirectX error.
This crash occurs both in 1440p and 1080p resolution, and persists even after a full clean reinstallation of the game.
Here’s everything I have already tried:
Disabled all overlays (Steam, EA App, NVIDIA, Discord),
Forced the game to use DirectX 11 with -dx11,
Played in Borderless Windowed mode,
Limited FPS to 120,
Disabled PCI-Express Link State Power Management,
Stabilized GPU and CPU settings,
Ran full stability tests (OCCT, FurMark, Superposition, 3DMark) ➔ No errors,
Fully checked Windows system integrity (sfc /scannow + DISM) ➔ No issues,
Wired internet connection ➔ Stable without packet loss.
🛠️ PC specs:
CPU: AMD Ryzen 7 9700X
GPU: NVIDIA RTX 5070 Ti
RAM: 32 GB DDR5
SSD NVMe: Healthy (no SMART errors)
Additional info:
The crash only happens when an opponent triggers the pause menu.
No crash occurs during normal gameplay, only at the transition gameplay ➔ pause menu.
This strongly points towards a DirectX swapchain crash or an issue in how the game handles online pause transitions.
✅ My system is fully stable outside EA FC 25.
✅ Other games work perfectly fine without any crash (NBA 2K25, Call of Duty, etc.).
Could someone from the EA Team please escalate this case to the developers or QA team?
I am available to provide:
Crash logs,
DxDiag reports,
Any further technical information if needed.
Thanks in advance for your assistance.
Julien
