Ideas
EA_Barry
Community Manager
6 months agoRun Windows Update and download then install any available update.
Do this repeatedly until no more updates are available.
Try playing at this point.
If the issue persists, try the following steps:
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
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