Ideas

Kimogamer1's avatar
Kimogamer1
New Spectator
9 months ago

I can’t access my fifa points menu !

Hi there, I was trying to buy some fifa points but it couldn’t let me for some unknown reason, and I want to know what’s the reason behind that problem and the solution for that too, my platform is ps5 and I don’t know what to do and I haven’t found anyone that has the same problem as me so if anyone could help me please do ! 

3 Comments

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey Kimogamer1 This can happen if the store is not supported in your region or if your account is registered in a different region than your location. The PlayStation store is regionally blocked, and we cannot change it. 

  • Kimogamer1's avatar
    Kimogamer1
    New Spectator
    9 months ago

     I copied the game from an account that I bought, is there a way to change that in my main account or I have to play from that account I copied from ?

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    9 months ago

    I'm not sure I understand correctly. You should not buy accounts, as it's against the terms of service. PSN accounts should be registered in the same region as your console location. 

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