I cannot create the appeal case
Dear EA team, My account was banned with mistake and I tried to appeal but I cannot create the case. That means no one receive the appeal request. I have been waiting for many days and no response a...
Ideas
When appealed my banned account, I got this message but here you can see there is no case number attached. That means in my case list, there is no active case created.
EA_Aljo
Community Manager
Community ManagerPlease send me a private message with the Xbox gamertag, PSN ID or EA ID of the account you're trying to submit a dispute for so I can look into this.
Thank you. I sent the message to you. Hopefully, you can help me submit the dispute.