When I logged in on the web app, FC25 on Feb 1 when Future stars promo is active there is no Academy Player pick, promised by ea on login. I have checked quick sell recovery and not there, not submitted in an sbc but isn't in unclaimed section either. If it was there I wouldn't be able to open a pack because it would say there is a unassigned item which would be the PP but its missing.
Ideas
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Try logging via your main platform
