NOT BUG

Hi aresho2025,

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with ban appeals here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please fill out the webform.

This EA Help guide will provide more guidance on bans too: 

• Get more information about your account lock, ban or suspension    

- EA_Lanna