[Removed - CM]
English:
Dear EA Support,
I am writing to report a recurring issue with EA Sports FC 25 (digital version) on PS5 Slim. When I start a match, the console overheats almost immediately after kickoff, showing the message: “The temperature is too high. Please wait a moment.” The fan then runs at maximum speed.
This problem does not occur with other games (e.g., Gran Turismo, FIFA 22), and seems to be specific to FC 25.
Here are the steps I have already taken:
- Installed two external cooling fans (rear and side of console)
- Changed output settings to 1080p, disabled HDR and 120Hz
- Uninstalled and reinstalled FC25 to the internal SSD
- Kept both system firmware and game patches fully up to date
- Ensured proper ventilation (vertical setup in a cool room, ~20-22°C)
Despite all this, the issue persists. The console continues to overheat and slow down during matches, especially after kickoff. I’ve seen similar reports from other users on Reddit and the EA forums, suggesting this is a broader issue.
I respectfully request your team to investigate and address this problem. If any workaround or solution is currently available, I would appreciate your guidance.
Thank you very much for your assistance.
