Ideas
You mention cleaning the console.
If you have to disconnect the power cable in order for the console to turn back on, you are dealing with an overheating issue. You can open the console, remove the fan and use a can of compressed air (held vertically so no liquid comes out) to get rid of the dust/lint from the heatsinks. If the issue continues after that, you may consider having the console professionally cleaned.
Thanks.
- xd_b3dir3 months agoNew Spectator
Hi EA_Barry, thanks for the quick response!
The method you mentioned above (cleaning the heatsink with compressed air), I been doing that several times already, even a couple days ago, with no success.
I'd like to ask you something regarding this issue: What do you think is the matter, that this Shutdown/Crash issue only happens on FC25 but no other games, even not on other EA titles?
Thanks for your help and patience!