Ideas
Please provide your PSN ID/Gamertag/EA ID and the date with timestamp when you completed the Evo.
Totally apprieate bugs can be hard to track down and fix, especially while the game is live.
Do EA not have simple dev tools on there end and proper logs etc, surely they do and cant be a huge job for 1 person to check all the people who have reported issues on this thread for example, check there logs to make sure they have applied the evo and on the cases they have just upgrade the card your end?
It baffles me how on FC25/EA things on the dev end seem sooooo limited compared to on other games when things go wrong, but when its some error thats costing EA money its litterly hot fixed within the hour, by time this is fixed (if it ever is and not another one were its hoped everyone just forgets and moves on) the cards are out of date due to how fast you guys spam out promos
On things like this because peoples money, time, effort, enjoyment is based around these evo's and some planned in advance with all the chain evos etc, by time you look into this stuff all thats gone to waste.