Ideas
6 Comments
- EA_Aljo8 months ago
Community Manager
Hi there. As a test, try switching your connection to use a mobile hotspot. Let's see if that let's you connect. Also, which platform are you playing on?
- chesea118 months agoRising Novice
Xbox 1, and hotspot didn’t work FYI
- chesea118 months agoRising Novice
If I were to want to request a refund (if nothing works) where would I go? I’ve tried everything on my end
- EA_Aljo8 months ago
Community Manager
Please try deleting corrupt files as detailed here.
- EA_Aljo8 months ago
Community Manager
You can contact the retailer the game was purchased from to see if a refund is possible.
- chesea118 months agoRising Novice
I’ve seen countless posts across here and across reddit where people can’t access ultimate team. Im going to try to get a refund but let me know if this ever gets fixed. Still not sure why I can’t get in UT