✅[Resolved] Error occurs when trying to redeem pack

Xbox series x 

Bennybeadle 

Gold pack 

Can't redeem the good pack and can't use anything from the store 

Is was a season reward pack 

Monday around 10am 

Same problem...

• Platform: ps5
• PSN/Xbox Gamertag: kasujos
• Name of the pack you opened: dr rewards i guess
• Name of the pack inside that got you stuck: gold pack 
• Did you buy the pack on the console or web app ? Console
• Approximate timestamp: 06/03/2025 AM

How is it possible that for 2 day we cannot open any pack!!!!!!!!!!

Ps5 - Mikey_Healy17 , Seasonal booster , 1500. Season boost pack , 3 totw pack , console , Tuesday 1pm GMT 

• Platform: PC
• PSN/Xbox Gamertag: Mathaj00
• Name of the pack you opened: MegaPack of rewards for Division Rivals
• Name of the pack inside that got you stuck: 1x Football Players Pack 
• Did you buy the pack on the console or web app ? PC
• Approximate timestamp: 06/03/2025 AM

• Platform: Ps5 & Companion App & Ps4 (tried it on diff devices)
• PSN/Xbox Gamertag: McSham024
• Name of the pack you opened:  30 80+ players Mega pack from Div 3 upgraded rewards
• Name of the pack inside that got you stuck: 1 Player Unlock Pack
• Did you buy the pack on the console or web app ? Opened pack first time on companion app, issue continued on ps5 and ps4
• Approximate timestamp: 9:30 AM est

PS5

dk4all_
mega pack

loan pack

Console

18.00

pc

vumpaz10

one of the rewards of season 2

gold jumbo pack

console

9Am

how is this still going???

I have the same issue

• Platform: (PS5)
• PSN/Xbox Gamertag:  (M_Hassan_87)
• Name of the pack you opened: (rival rewards)
• Name of the pack inside that got you stuck: (unlock 1 loan pack)
• Did you buy the pack on the console or web app ? (Console)
• Approximate timestamp: (today 6th March at 11:20 AM)