Ideas

KennyManUnited's avatar
KennyManUnited
New Spectator
2 months ago
Status:
New

UPGRADED reward of the season pass.

I paid 500k already but i can't gat the UPGRADED reward from the season pass. 

3 Comments

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey KennyManUnited​ What's happening exactly when you claim your rewards? Have you also tried restarting your game to help synchronize your account? 

  • I had the same problem just now I just spent 500k credits and I still don't have the pass

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    There might be a small delay if the transaction is still processing. Please allow some time if the purchase was just completed. If you made the purchase on the web or through the companion app, log out and restart the game to ensure that you are logging in with the correct account, especially if you are playing on a console.

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