White screen and error of conection pops up

Whenever I try to log in in ea fc25 in my playstation a white screen pops up and then it shows this error. I have tried EVERYTHING and nothing solves the problem. I have also contacted the support team by chat and they keep repeating the same things. Also they keep saying that they are investigating the problem but I have been with this problem for 4 days and nothing. Fix it please!!!!!