Ideas

tttfff222's avatar
tttfff222
Seasoned Spectator
1 day ago

Error with an unsigned item in Web App

When I opened a pack on the PS5, a black item appeared. When I try to open it, I get an error.Also, when I open the pack in the Web Companion App, it shows that there is one “unassigned item.”

When I select it, a strange item appears, as shown in the image.When I press the button,

“Server Unavailable”“Sorry, this feature is currently down for maintenance. Please check back later.”is displayed.

Is there a way to fix this?

7 Comments

  • RyGuy358's avatar
    RyGuy358
    New Spectator
    3 hours ago

    Anyone’s fixed yet? Mine is still like that, and nothing has been sent by Devs or anyone 

  • tttfff222's avatar
    tttfff222
    Seasoned Spectator
    14 hours ago

    I found a thread below indicating that the same issue occurred with FC25 as well.

    https://forums.ea.com/discussions/fc-25-technical-issues-en/error-with-pick-in-web-app/7903057

    EA_Vendcera  Could you please look into this?

  • El_Procurador's avatar
    El_Procurador
    Not applicable
    19 hours ago

    EA, solve it quick please. Wanna open pack on Ultimate TOTS, not the Heroes

  • RyGuy358's avatar
    RyGuy358
    New Spectator
    20 hours ago

    I have the same issue and no response by anyone that seems to know how to fix it. Still there as of right now

  • CarolinaBoy319's avatar
    CarolinaBoy319
    Rising Novice
    1 day ago

    Just bought the game after seeing the World Cup feature coming soon and I cant open a **bleep** pack in FUT because of this exact thing.  **bleep** it EA, do better.

  • Ben_S3121's avatar
    Ben_S3121
    Rising Spectator
    1 day ago

    I have the same issue. Spoke to someone on the EA support team and they said that they have reported it to the gam team. I hope they fix it soon because I can’t open any packs for now.