Glitched/broken evolutions in unassigned items
I have two unnamed “Evolution” items stuck in my Store/Unassigned. These items show only the label “Evolution” with no name or description. They:
- Cannot be opened
- Cannot be assigned or moved
- Cannot be discarded
- Completely block my Store
- Prevent starting any new Evolutions
This matches known cases where Evolution items become stuck in Unassigned and require EA to clear them server-side.
It also resembles Evolution table corruption cases where the system falsely tracks a player as active in another evolution, blocking all progress. [forums.ea.com][forums.ea.com]
Troubleshooting I Already Completed (Extensive):
Full Reset Steps Done:
- Cleared local saved games
- Full power cycle
- Uninstalled both New‑Gen & Old‑Gen versions
- Reinstalled ONLY PS5 version
- Let the game generate fresh local data
- Reconnected online to rebuild cloud save
Ultimate Team Refresh Steps:
- Loaded UT cleanly
- Attempted to start new Evolutions → immediate error and return to UT dashboard
- Played/forfeited Squad Battles for UT table refresh
- Restarted console and game multiple times
Web/Companion App Attempts:
- Items still stuck in Unassigned
- Any action on these items returns HTTP 406 in dev tools
→ This confirms the items are invalid/corrupted on the server side.
Request:
Please remove the two invalid Evolution entries from my Ultimate Team profile on the backend, so that:
- My Store can function normally
- I can start new Evolutions
- My UT profile is no longer blocked
Everything client-side has already been reset; only server-side cleanup can resolve this.
P.S this issue has been going on for around a month now and I’ve been told plenty of times there will be a fix but i am yet to receive one. This is stopping people like myself from being up to date with new cards that release, also being because I can’t do many sbc’s cause I have barely any fodder to submit because I can’t open packs. Furthermore I can’t get coins fast from selling players because of the same issue which is resulting in me missing out on key evo chains. Honestly it is such a mess of a situation and needs a fix!
