I didn't get my reward transferred from fc25

When the griddy cup came out in fc25 I took time out of my week to complete it fully so I could use the griddy celebration in fc26 and yesterday I got my packs and everything but no griddy celebration and I've seen online that other people have got it except me and I am a bit disappointed that ea have not given me my celebration and I have done the griddy cup with the same account as my fc26 account.