Ideas

F4rd0's avatar
F4rd0
New Spectator
3 months ago
Status:
Under Investigation

Logging-in to the companion app

Whenever i try to login on the companion app, I get stuck on the screen where you can tap on the login button and then when i tap on the login button it becomes gray for a few seconds and than turns back to blue and so on and on, I just can't get to the screen where i have to put my username and password.

I hope this can be fixed fast because its so annoying because now I can only acces fc26 on the playstation and I don't always have the time to do so.

Official EA response:

We are aware of an issue affecting some players' ability to log into the Companion App through their personal devices. A fix for this will be available in the coming days. In the meantime, deleting and reinstalling the Companion App will resolve this.

53 Comments

  • ababorzasiUK's avatar
    ababorzasiUK
    Seasoned Newcomer
    26 days ago

    I still have this issue, but only on my laptop, using Chrome or other browsers. Obviously, I cannot delete and reinstall the app here. Any other idea on what to do?? 

     

  • Datsyukians's avatar
    Datsyukians
    Seasoned Newcomer
    20 days ago

    “EA account servers unavailable” error message keeps popping up when I try to log in on web app and companion app. Have deleted cache, deleted app and reinstalled. This does not solve the issue. Can’t log in, please advise on how to resolve. 

  • filam66's avatar
    filam66
    New Spectator
    19 days ago

    Mám stejný problém s aplikací.

     

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