Login problem wasn't solved

I have requested problem before, I followed suggestions:

"try updating your account information — this can often help synchronize your profile and resolve similar issues" and "please reset your password, clear cache data, and try logging in again.".

I have Two-factor authentication (previously Login Verification) Verified.
This problem is the same with EA app, as well as with web app. 
But this problem doesn't happen with mobile Companion.