Ideas

minty22's avatar
minty22
New Spectator
1 month ago

Loss of Commentary.

Good evening EA,

Since January update I've lost all commentary prior and during game play, I can see thise issue has been reported previously with no real update.

I've gone through audio setting and reset and changed but still issue is present.

Regards

Matt Perkins

5 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey there. What is your audio set to? Stereo or surround? If it's on surround and you don't have a 5.1 or 7.1 system, you won't hear the commentary since it plays out of the center speaker. In that case, set your audio to stereo and you should hear it again.

  • minty22's avatar
    minty22
    New Spectator
    1 month ago

    PlayStation audio set to TV 5.1, Game audio is set to max volume 10, still no commentary prior or during game play I can send photos & Video as evidence.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Do you have a home theater system to match the 5.1 setting? If not, change your audio to stereo and you should hear the commentary again.

  • minty22's avatar
    minty22
    New Spectator
    29 days ago

    No havent got any home theater system, just TV I've looked and haven't got the option to change to stereo all other options are greyed out. I've just carried out latest update and still no commentray before or during game play

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    29 days ago

    What platform are you playing on? You should check the device audio settings as well as the in-game settings.

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