Packed duplicate lewandoski and it disappeared from my unassigned players.

Hello, I recently purchased fc points and opened packs this Sunday. I opened an 88 lewandoski but it was unreadable and a duplicate in my club. So I stopped opening packs and left him in my unassigned. When I re opened the game hours later he was no longer in my unassigned. Was wondering if I could get compensated for my loss as hopefully you can check what happened on your end. Thank you ! Never Had this issue before so pls let me know what you can do, I’m pretty bummed about it.