UberEats Cup Bug Won 4-0 in the final and Opponent quits but i got the loss
Hi EA team,
I just played in the Uber Eats: Order Up Cup (PlayStation Tournament) on FC 26. I reached the final and was winning 4-0 at half time when my opponent turned their console off.
After that, the match stayed on Match in progress for around 30 minutes, and then I received a notification saying that I lost even though I clearly won the match. I also did not receive my 1000 FC Points reward for winning the tournament.
Details:
Platform: PlayStation 5
Tournament: Uber Eats: Order Up Cup
Match type: PlayStation Tournament Final
My PSN ID: wheofyi
Approx date/time: 1AM UK time
Opponent PSN: XcramboX
I have a full video clip showing the scoreline (4-0) and the opponent disconnecting if needed. Please can this be reviewed and the correct result applied?
Thank you