Ideas

Ricatti99's avatar
Ricatti99
Seasoned Newcomer
2 months ago

Unable to play Ultimate Team

I have the exact same problem as many others seem to have right now. 

FYI: Everyone thats having this same problem please leave a comment here to make this post stay at the top, hopefully they will see it and fix it. Thanks!!

It started 2 days ago when I was playing ultimate gauntlet 6. After the game I recieved a message telling me ”Connection to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.” My first thought was okey no problem lets try it again, said and done, I relaunched the game and tried it one more time, same message after the final whistle. I thought it was the game but every other gameplay was working perfectly, I tried rivals and rush, no messages received. So I tried another method, I joined another game at Gauntlet and this time I paused the game and went to the network settings as I was still in the game and turned it off. Of course i were kicked out of the servers and all of that usual stuff and after that incident I cant even open Ultimate Team, i receive the same message as I described earlier. 

What I’ve tried so far on my XBOX Series S Console: Restarted Console, Hard-restarted Console, Ensured its dust-free and ventiladed, Uninstalled and Reinstalled the game 2 times, Restarted the WiFi, Hard-restarted the WiFi, Unlinked and Relinked my EA account to my xbox, Changed DNS

16 Comments

  • chiefkeef0608's avatar
    chiefkeef0608
    Seasoned Newcomer
    2 months ago

    I thought sever maintenance last night was going to fix it and it didn’t. I tried everything you tried plus deleting all my data and still no fix. There are several people having this problem and no streamers are even talking about it. Like this game is crazy. I’ve put so many hours into a game that decides when I play is so dumb

  • toxdi0000's avatar
    toxdi0000
    Seasoned Newcomer
    2 months ago

    Same issue with gunlet6 and i can't access to ultimate team with this account any more but other accounts on the same console can access 

  • o0ochiefyo0o's avatar
    o0ochiefyo0o
    Rising Novice
    2 months ago

    Same issue here after playing gauntlet6, seen some people reporting it after gauntlet1, surely if they knew it was happening they should have closed gauntlet down until resolved. 

    Its really not fair on the affected people missing out on promos etc, should be compensated for it!

  • cesarkonoha's avatar
    cesarkonoha
    Rising Novice
    2 months ago

    You mean to tell me I have to create a new account to be able to play? 

  • o0ochiefyo0o's avatar
    o0ochiefyo0o
    Rising Novice
    2 months ago

    Until the problem fixes itself, yes. unless a major streamer has the same problem i doubt it will be fixed any time soon. Been almost 3 days for me now.

    Ive preordered the ultimate edition as far back as i can remember, but if its not fixed soon it will be the last one i ever play.

  • Ricatti99's avatar
    Ricatti99
    Seasoned Newcomer
    2 months ago

    I am so confused, how does it come that the admin here comment and try to help other people except me? I’ve seen you Ea aljo coomented on serveral other posts since i’ve uploaded mine? U doesnt care about my post or whats the problem? I have mailed you guys aswell, no answer in 5 days i think??? 

  • Ricatti99's avatar
    Ricatti99
    Seasoned Newcomer
    2 months ago

    And i am sorry for all of you guys thats having this problem… We’ll have to be patient i guess

  • o0ochiefyo0o's avatar
    o0ochiefyo0o
    Rising Novice
    2 months ago

    If still having the same issue, bump this up til EA eventually take notice!!!

  • Bali2408's avatar
    Bali2408
    Rising Novice
    2 months ago

    Same issue. I reported it a couple weeks back and have seen several others mention the same. No fix from EA 

  • unfair_play's avatar
    unfair_play
    Rising Novice
    2 months ago

    I have unable to connect to server though i have network speed 400ms and other games working so good tried every thing and canot connect today

     

  • 907d1758e0a24a99's avatar
    907d1758e0a24a99
    New Spectator
    2 months ago

    Same issue i tried to restart ps5 and router , clear cache , dns nothing working

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