Community ManagerHi Zik000,
Sorry to hear that. Aside from playing some matches, there isn't really anything else that can be done. Our support team can't unlock it for you or offer an ETA on when it might gain access.
Assuming your account is in good standing(/rules weren't broken previously), playing matches should unlock it over time.
Our EA Help article may be a good read. It will to help answer most questions you'd have on this:
- EA_Lanna
En reddit hay muchos que tenemos ese problema quejándonos de la app eso parece ser más un problema de la compañía que no le importan sus clientes más que problemas de sus usuarios meses sin poder entrar en la app EA no le importan mucho sus jugadores
