Hello EA Support Team,
I am writing to report an issue regarding a reward from a Squad Building Challenge (SBC).
The group reward description( Laliga and liga F/ Premier and Barclays) clearly stated that the prize would be a '85+ x2 Rare Gold Players Pack (Untradeable)' (as shown in the attached screenshots). However, after completing the challenge and opening the pack, I received players rated below 85 (or only one 85-rated player and another lower), which does not match what was promised.
Please check my account logs and rectify this situation by granting the correct pack or the proper items.
Thank you.
