Ideas

MercuryIsGod's avatar
MercuryIsGod
Seasoned Newcomer
25 days ago

Franchise Crashes

I play on an XBOX Series X.

I click on a new franchise.
33 team expansion.
Custom rosters.
Select a team.
I pick either Québec or Hartford usually. It does not seem to affect the outcome.
I get to the part where I must enter the name of the GM.
I press a letter.

That is when the crash happens. Always.

Back to the home screen of the XBOX Series X.
I click on the game to start it.
Franchise mode. New.
33 team expansion.

And so on and on.
Never a time when it does not crash.

But a regular franchise with the standard amount of teams, that is fine.

It would be nice if you fixed this.

18 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Can you upload your roster to roster sharing and let me know which one it is? We'll need to download it to try to replicate this.

  • MercuryIsGod's avatar
    MercuryIsGod
    Seasoned Newcomer
    24 days ago

    Sorry for the delay.

    The roster in question is called Deadline Roster and was uploaded by zchippy7 on March 9. That is the one that I was using, without any edit.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi there. We were able to reproduce this with that same roster. It's corrupt. It has a 0 OFF OVR that is causing this.

  • MercuryIsGod's avatar
    MercuryIsGod
    Seasoned Newcomer
    23 days ago

    I see. In that case, I might as well use the official roster right now. Thanks for your time and for finding out what the problem is.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    You're very welcome. You could try a different custom roster. They shouldn't all have this issue.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hello. I just wanted to check in to see if you're still having this issue.

  • MercuryIsGod's avatar
    MercuryIsGod
    Seasoned Newcomer
    14 days ago

    No, I used another roster and everything is fine now. Thanks.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Great! Thanks for the update. If you have any other issues, please reach out again. Good luck and have fun!

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