Game: I was playing in Be A Pro Mode and got my first hat trick at home arena and as the hat celebration is wrapping I start to get a few sound issues and then the screen went black and crashed bac...
Ideas
Exact same problem with same equipment. All brand new. Guess that's what I get for being tired of playing the same Xbox game from 8 years ago
- EA_Aljo
Community Manager
Would you be able to get a video of this so I could get it reported to the team? Are you only crashing when there's a hat trick?
I just bought the console have not set up a screen record would have to be on my phone
Not going to lie I am really frustrated
- EA_Aljo
What console are you on? I can do a search for you. For Xbox, all yo do is hit the guide button and then X. That makes a clip of the last 30 seconds.
I have experienced the crash three times, I play on PS5 with the Deluxe Edition. This only started after the most recent update, and I've submitted report with a video clip attached.
- EA_Aljo
Where did you submit the report? If you could put the clip up on YouTube, I'll make sure it gets over to the team.
How would you like this video sent? I had to take it with my phone
