Ideas

vikesfan1724's avatar
vikesfan1724
Rising Scout
2 years ago

NHL 25 - Be A Pro Hat Trick Crash

Game:  I was playing in Be A Pro Mode and got my first hat trick at home arena and as the hat celebration is wrapping I start to get a few sound issues and then the screen went black and crashed bac...
crashing
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Would you be able to get a video of this so I could get it reported to the team? Are you only crashing when there's a hat trick?

pilotsam13's avatar
pilotsam13
Seasoned Novice
2 years ago

I just bought the console have not set up a screen record would have to be on my phone 

 

Not going to lie I am really frustrated 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    What console are you on? I can do a search for you. For Xbox, all yo do is hit the guide button and then X. That makes a clip of the last 30 seconds. 

    • mbgoates's avatar
      mbgoates
      Seasoned Novice
      2 years ago

      The same exact thing has happened to me now three times. I'm getting irritated beyond belief. PS5. I've  sent multiple error reports already. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Would you be able to get a video of this? Once I have that from one of you, I can get this reported and investigated.

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