Game: I was playing in Be A Pro Mode and got my first hat trick at home arena and as the hat celebration is wrapping I start to get a few sound issues and then the screen went black and crashed bac...
Ideas
EA_Aljo
Community Manager
Community ManagerIs it possible to get a video of this?
Why? I gave you videos of many of issues in 24 and not one was fixed. Stop wasting peoples time and just be honest with them. It’s not going to be fixed until next game or the game after that because EANHL doesn’t care about their player base unless you’re spending mommy and daddy’s credit card on HUT packs. And at the same time Aljo try to deny that EA doesn’t put 80%+ of their energy and focus into HUT as their is an entire forum on this website dedicated to JUST HUT while no other game mode has one 🤣🤦🏻
While you aren't wrong, I'm pretty sure being a di** about won't inspire them to get it fixed any faster. I would hope that this issue would warrant a fairly swift hotfix as it is literally a game-breaking bug. Still, it has been a week so far with no further updates so.......... I'll give them another week, maaaybe 2 and if it still hasn't been resolved I'll uninstall it since BAP is the only reason I play the game. I'll just go back to last year's version since that mode is literally just a copy/past from last year aside from the new animations, and I can live without those.
- EA_Aljo
Rude responses definitely don't get the attention people are hoping. The ones that do get sent over to the team are detailed and constructive and don't include insulting/rude comments. I get the frustration, but the best way to make your voice heard is to just kindly tell us what you're experiencing.
Not trying to be rude or anything but you ask for video captures over here on the Forums. Is it because the ones we send when the game crash do nothing for you guys and are only for Sony/Playstation? Or is it just easier if we send it through here?
Anyways I did read patch notes and it seems to include a fix for "Crash during gameplay" which could be the fix for the hat trick crash but I'll only be able to test tonight. If it is thanks! If not let me know I'll try to reproduce and get a capture over here instead
