Game: I was playing in Be A Pro Mode and got my first hat trick at home arena and as the hat celebration is wrapping I start to get a few sound issues and then the screen went black and crashed bac...
Ideas
While you aren't wrong, I'm pretty sure being a di** about won't inspire them to get it fixed any faster. I would hope that this issue would warrant a fairly swift hotfix as it is literally a game-breaking bug. Still, it has been a week so far with no further updates so.......... I'll give them another week, maaaybe 2 and if it still hasn't been resolved I'll uninstall it since BAP is the only reason I play the game. I'll just go back to last year's version since that mode is literally just a copy/past from last year aside from the new animations, and I can live without those.
EA_Aljo
Community Manager
Community ManagerRude responses definitely don't get the attention people are hoping. The ones that do get sent over to the team are detailed and constructive and don't include insulting/rude comments. I get the frustration, but the best way to make your voice heard is to just kindly tell us what you're experiencing.
Not trying to be rude or anything but you ask for video captures over here on the Forums. Is it because the ones we send when the game crash do nothing for you guys and are only for Sony/Playstation? Or is it just easier if we send it through here?
Anyways I did read patch notes and it seems to include a fix for "Crash during gameplay" which could be the fix for the hat trick crash but I'll only be able to test tonight. If it is thanks! If not let me know I'll try to reproduce and get a capture over here instead- EA_Aljo
I don't know where those videos go. Since I am directly in contact with the dev team, it's very easy to relay issues to them so they're aware as soon as possible. I can also give them account details along with a good description of what is happening.
We are working on addressing this issue. I'd expect a fix quicker than is being assumed.
Thanks for the reply! For your info, I played BaP last night and scored a few HT and never crashed. Other teams did as well. Seems to have been fixed with yesterday's hotfix. Thanks a lot!
pittmonkey66new here? People paid almost $100 for an incomplete product, just like the last multiple games EANHL has released. I don’t talk mean for no reason - this company is actively running their player bases pockets. I understand releasing annually is difficult & the EANHL team probably isn’t that big - but there is ZERO effort to fix GAME BREAKING bugs. ZERO effort to fix minor tedious bugs that they have allowed to carry on since 2020. 2020 man. Say that out loud. For 5 years, a top priced game has allowed the same bugs (both game breaking i.e. BAP perma freeze, WOC faceoff reset. & small and tedious i.e. cosmetic WOC bug franchise mode power play role bug) to present themselves in the next game. That is a company that does not care about their player base. They deserve 0 slack.
