Claiming HUT rewards and not receiving XP. It had happened to me at least 8 times now ranging from 500xp up to 15,000xp rewards.
Ideas
Added one as an attachment
- EA_Aljo
Community Manager
In your video, you mention not receiving the coins. Those objectives reward XP, not coins. You should have received progress on the XP path for them.
No response? It's been days. I'm still getting robbed of XP. I literally don't get any rewards that are in HUT XP when completing an objective. If it's a pack or player, every time. It's been so bad I have not gotten the last 4 or 5 rewards now. This is beyond ridiculous.
Just uploaded 3 more videos. Two I do not receive HUT XP and on I do. 9,000 in xp not rewarded and 2,500 that did. This is an everyday occurrence and I've beyond lost count of xp not getting rewarded. The fact it's been a week and you still fail to respond is astounding. Great customer service. 👌
Your question has already been answered
None of your clips show your XP level, so I assume that you think you should get coins, but this is NOT the case, because these are XP (experience points) NOT coins ... this is NOT the same
Dude Fix this please! Axs1890Sxa4283 has reported this and I have as well and your best answer is we should not have been awarded this. we've been robbed of coins.
He's talking about coin also not xp. He's talking about coin but misspoke. 11 days and no resolution. ridiculous
