Claiming HUT rewards and not receiving XP. It had happened to me at least 8 times now ranging from 500xp up to 15,000xp rewards.
Ideas
I'll keep an eye on mine, and if I see anything like this happening I'll reply back.
Axs1890Sxa4283Did you contact support about this issue? Just curious what they said. Because they said to me this is not a known issue but not much else other than they will look into it. Also please vote up so we can get this noticed and resolved.
The fact that this was reported here 15 days ago and support isn't aware that this is a known issue. 🤦♂️ C'mon EA Support do better!
Support needs to escalate and get a DB guy to figure out who has missing cash from rewards they are owed.
Fix this stupid issue EA. I've been buying these games foreever. You guys need to acknowledge there is an issue. Support has not identified this as a known issue despite this being reported on these forums 2x and over 2 weeks ago.
Same thing is happening to me. I wonder if it's because we bought the game early. Contacted support and they are not sure whats going on.
Just claimed another 8000 in HUT XP that I did not receive. This is beyond ridiculous
Added another video
And it keeps happening. I was just robbed of another 10k in HUT XP today.
Just added another video. 7,000 HUT XP (coins) not rewarded. 369,066 HUT XP before claiming and still 369,066 HUT XP after claiming.
