Problem with ToTy card

At first I had one toty card (Kucherov). The card was in the team but not in the game, also had no synergies enabled. Then I made a second toty card (mcdavid) and put it in the team too.  Now the Kucherov player card is in play but the McDavid card is not and has all synergies disabled. I've tried many things, I even reinstalled the game, but nothing helps.