Ideas

Skate Team

3 months ago

Status:

Investigating

MEGA THREAD - Getting Charged SVB for Rip Chip or Tix Items

we're looking into 2 store issues right now: In the in-game store, some players are purchasing Product Boxes with Rip Chip and are being charged SVB for unwanted items in the background. This is ...

Seasoned Newcomer

3 months ago

username - JustHongry

platform - PC

what did you purchase (via Tix or Rip Chips) and were charged SVB? Rip Chips

how much SVB were you charged? 1600

what was the unwanted item you unwillingly purchased in the background? Web Surfer Wheels

when (roughly) did this happen? (date) 17 Oct 25

any screenshot of video of the purchase flow when it occurred? Yes I have clips

Clip 1: https://streamable.com/26e56h

Clip 2: https://streamable.com/0q9sbp

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