I bought a creature board from the shop as it was very cheap and showed up as 300 free orange tokens. When i came off it i noticed it had taken 300 of the paid purple tokens off me, I am not happy an...
Ideas
EA_cuervo
Community Manager
Community ManagerHey everyone,
Thanks so much for reporting the currency issue. We really appreciate your help.
It looks like a few of you have experienced similar problems, though the triggers might vary slightly. For example, one report mentions opening a neighbourhood box and being charged SVB, while receiving an item from the store. Meanwhile, the original post describes an item in the store being advertised for a different currency.To help us investigate thoroughly, could you please confirm the following:
- What item did you try to purchase?
- What did you receive instead?
- What currency were you charged?
Your input is incredibly valuable in helping us get to the bottom of this. Thanks again for your patience and support!
EA_cuervo As explained in my original post and a reply to another, to which i also provided video evidence. 17 days ago I clicked on the creature board, saw it was the orange currency, bought it, and received it. when clicking off it, i was charged purple currency instead of the orange.
While i understand that there are a lot of bugs being reported and it takes time to sift through them all. Bugs concerning real money should be higher priority and shouldn’t take over 2 weeks for a proper reply.
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