Paid currency displayed as free currency

Hey there,

Thank you for your report. I have escalated this issue to the team for investigation.

Can you share with me as many pictures and clips as possible from your issues to add to the escalation? 

Once I have information, I'll update you here as soon as possible.

-Groguet

Since the release of Season 1, whenever I enter parties with friends, ALL of my currencies [Rip Chips, Premium Currency, Tix] read as 0, and their icons are replaced by a 🚫 symbol. I originally thought this was just a visual bug, however if I wanted to spend any currency, I don't get the option to purchase cosmetics. Instead the game prompts me to "buy more" of whatever currency I'm attempting to spend.

All of my currencies return upon restarting the game, but proceed to "reset" when I try entering a party again. I haven't attempted to collect any currency from challenges whilst in a party, but I fear that if I do it won't register and add to my total currency count.

It will come back the moment you earn rip chips. Just a visual bug.

This is the video clip of what happened. i previously had 6000 purple tokens as i had bought the founders deluxe pack and and 300 were taken.

It seems to me like there are actually 2 different bugs relating to SVB's right now.

1. Lootboxes are sometimes giving paid SVB items (and charging people for them) 
2. Shop currency sometimes being switched when inspecting an item in the shop

Incredibly strange, but also really problematic...

biernoah​ I had this bug too but this isn't the one we're talking about. My SVBs are all gone but I still have my other currencies. The game actually charged me for an item I didn't even purchase.

Currencies are not displaying properly in any menu, across all tabs (Map, Social, Store, Hub, Item View, etc xyz)

Began with update released yesterday

EA_Groguet I appreciate that you guys are looking into this issue, however you should also look into getting the people who were affected by this bug their SVBs back. You can't expect people to put real money in this game when their currency gets spent without their consent due to bugs.

Same thing happened to me when leveling up the skate pass. I was unlocking items in the pass and when I was done I noticed it bought the creature deck... I never even went to the store. Just the skate pass