Ideas

SmookyWrld's avatar
SmookyWrld
New Spectator
3 days ago
Status:
Investigating

Season 5 pass locked BUG

Hi, my Season Pass has been locked since yesterday, even though I paid for it. I saw on X that I'm not the only one with this problem—any solutions???

 

bug
missing content
pc

3 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey SmookyWrld​, I'm sorry to hear your pass is locked. 

    I will raise this with the team for further investigation. Thanks for reporting this. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey SmookyWrld​ , we received a report from another player, and restarting the game has fixed the problem for them. Can you please try a full restart and let us know if the problem persists?