Journey Guide Locked

I am on my phone currently and having the same issue. I’ve sent email and tried to get in contact with live support and received nothing so far.

hopefully they can get it figured out. I have a friend also playing on PC who is not experiencing any issues but according to the forums it seems like its a larger issue. 

One of my guildmates is having the same issue.   Their Ally Code is:245-154-388  Deimos.  And they cannot get to the Help (in game)

He's on an android

I'm having the same issue, i reported it few hours ago, i'm on pc also. 

My ally code is 378-417-156

I'm having the same problem on both PC and Android.

Ally code is 523-696-964

Me too. No ''battle'' buttons do anything in the journey guide. Previously completed battles and new both don't work. PC or phone are the same.

Ally code 313-948-214

Same here, new account can't play any journeys 

Ally code 954 557 696

Hi there I'm having the same issue as well ally code: 564-171-833

would appreciate some help from the devs thanks!

I am having the same issue on my pc and mobile account and my alt account aswell. My ally code is 739-759-812

Same issue since yesterday. I was playing on phone, then DL PC app to play there. Havent been able to since around that time. 

Ally code 816-574-232

I'm having the same issue as well.

Ally Code: 885-862-156

Im having the same issue 162631614 here is my ally code pls fix am on android 

issue is still going

I’m having the same issue as well. On IOS. Ally code 816 - 357 - 811.

I am having the same issue also on iOS and PC.

Ally Code: 451-173-621

Same Problem 

Ally Code : 671-296-521

Issue still exists even after game update. Tried uninstalling the game as well as the EA Launcher, reinstalled and still no fix. Any help would be greatly appreciated. 

I’m having the same issue ally code 789-373-119

Start the game in PC. Log in your acc and start The Journey there. Beat 1 level and then start the game in your phone. Now it will work again.