Re: CAS infinite loading screen after 23. 07. update

After the most recent update I tried going into CAS in order to add the new eyelashes and it refuses to load, and most recently it was just a white screen for about 10 minutes.

exact same for me 🙁

same, however i took out all the stuff in my mods folder and it started working, but i use my cc for everything lol so idk what to do 😐

Everything else appears to have been resolved in the newest hotfix, but CAS is still very clearly broken. Editing an existing Sim is showing to be virtually impossible without the game crashing altogether, and CAS itself is glitchy or won’t open at all. I have to force-exit the game through task manager whenever this occurs, because it’s just stuck on a loading screen forever. This is incredibly frustrating. I paid 40$ of my own money for this new pack, and I can’t even play the game without it crashing whenever I open CAS. I am about to demand my money back if this isn’t resolved soon. It’s nice all other things have been fixed, but it would be nice if they now fixed whatever is wrong with CAS. I’m trying to be patient but this is the 4th day in a row of me trying to launch the game and it just crashing over and over again. CAS is one of the main features of the game and it’s just not working anymore.

If anyone  at EA cares, I have the same issues with CAS.

I said the same thing. I preordered the new pack only for it to be unplayable the day it’s available to play. At this point we all deserve either a refund, new FREE add ons or something. 

Cannot believe this. Again they broke something and AGAIN are taking sweet slow time to fix it. At this point, im starting to think they just throw **** together knowing it'll break something. Smh get it together ea. Hope everybody finds a fix soon. I know this is more than irritating and removing mods/cc isnt helping cas issues. Best of luck to everybody! 
UPDATE: I’m able to enter cas now. I looked up a few possibilities that could be causing issues and turns out thepancake1 more cas traits was causing my cas issues in particular ! If this helps anybody im glad but now I can’t load households due to another error specifically a code error so wooo for the cas fix but nay for the household loading.

I'm having the same issue. Everything but CAS works. I did notice however, that the menus don't have the x button. It's blank. 

I’m having the exact same issue:/

I'm having the same exact issue. I tried the whole removing all the mods thing to get my cas to work, (and I thought it was working), but it turns out that it was only working when I clicked on 'New Game',  cause when I tried loading one of my saves to play, and clicked on a wardrobe , cas was completely unfunctional 

SAME. I'm getting so triggered.

its happening to me, i keep removing things i think are broken and it just wont load, i updated all my mods and when i play sims it works, and i can build but as soon i click CAS it loads forever

I literally paid in foreign money to get the update just to not get to play! 🤬

I just had this issue. I thought I had updated every major mod that needed updating/could be updated (all trait mods, more cas columns, UI cheats, MC to name a very few). Then I discovered I needed to update More Traits in CAS by thepancake1 and MizoreYukii which completely fixed my problem.  The only thing now is whenever I leave CAS I get a BE Report / Detection Type: BROKEN Trait Mods; my game will load, but it is semi-frozen, which forces me to Alt + F4 to force save & quit. So, I'm not sure what to look for next :\

If anyone needs to know which mods have been updated, are compatible, or broken with this update, I recommend Scarlet's Realm which loosely keeps track of mods. 

I updated it as well, and it still is not working.

I talked to their help chat yesterday about CAS and sims being mean suddenly, and they say it's not supposed to happen (no **bleep**), and it's not a known issue?! They would report it as a bug, and look into it, which probably means we'll get it fixed within four months or something like that. They really are scrambling, because NO WAY it's not a known issue when 100+ people have made posts in forums like this??

Yeah if they’re gonna have that attitude then I just want my money back. No way I’m paying for something I can’t use and won’t be able to use for another 4 months lol

I'm also experiencing this, and never have before. Sure it's taken quite some time to load before but now, however I try to enter as wether it's through "new game" or through mccmd or even just in game it won't work:/ 

CAS is broken due to **bleep** mod I had. Even if it's playable, but doing switches to CAS doesn't work.

I have tried everything, and CAS for me is also still broken. So agitating.

Hello! I would like to try to help! I was having this issue on 7/23 and managed to solve the problem...I have 2 questions, 1. What system are you playing the sims on and 2. do you have any mods installed?

also, is it an infinite loading screen that you are experiencing when loading into CAS?

So I don’t know which specific thing helped with this issue, but I got rid of the fresh start mod for cas, more traits, and the remove accessories mod as well. And then I also unchecked the script mod option in the menu, clicked it again and now so far cas is back working.

I’m playing on pc and have a few mods. Any suggestions?

I saw you mention you have some mods installed. I would do the 50/50 method to see if one of those are the issue. I'm not sure which mods you have, but for me it was the More CAS Columns mod that was causing this issue for me by weerbesu

Yeah, the CAS Column mod was what did it for me! Thank you for the tip! He has updated the mod btw, so it's worth giving it a go again!