Ideas

zarlexa's avatar
zarlexa
New Spectator
2 months ago
Status:
Troubleshooting

no mail delivery

My sims don't recieve mail any more. One day three mailmen showed up and just hung around on my lot and now none of my households gets any mail. I can still pay bills via the mail box but I can't "get mail" the mailmen just walk by. Don't even get a notification that they can't deliver the mail.

  • Status changed:
    New
    to
    Troubleshooting

    Have you finished the reaper rewards, week 2 or is this during the event ?

    • zarlexa's avatar
      zarlexa
      New Spectator

      My reaper rewards disappeard befor I finnished week 1 and still hasn't returned. I'm not getting my hopes up that that will ever be back. But the mail is problematic.

  • Have you tried replacing the mailbox ? What kind of residential are you playing ?

    • zarlexa's avatar
      zarlexa
      New Spectator

      Yes, I tried changeing to different types of mailboxes even. It is a regular residential lot. And I have the same issue on other lots as well. not just one. 

  • Possible that the disappearing reaper event messed something up.

    Is the issue also present in a new save for testing ?

  • Could you try trashing the following file:  Documents > Electronic Arts > The Sims 4 > accountDataDB.package

    Try moving it to the desktop. A new one should be created.

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.

Latest Activity: 2 hours ago