Ideas

wbqqsz5qxobk's avatar
wbqqsz5qxobk
Seasoned Newcomer
3 days ago
Status:
Troubleshooting

GUI corruption after building

There is some kind of bug when I enter building mode. When I build an empty house, I can't save it, and when I press the menu (···)? button, the screen goes black. When I build a house with a Sim in it, I can save it, but after returning from building mode, all the items at the bottom of the screen disappear. Also, when I go out, the bottom of the screen disappears in the same way. It seems to be fine as long as I stay in the household and play.

Edit By Crinrict: Adjusted Title

4 Comments

  • All issues in the bug forum must be tested on a vanilla game.

    To verify on a vanilla game, move your mods folder to the desktop and delete the following files from your user folder.

    - localthumbcache
    - Any lastException Files
    - Any LastCrash files.

    Test a backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    Hi wbqqsz5qxobk 

    Are you on PC or Mac ?

    Try a folder rename and fresh save then. 

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 52 seconds ago