Can't interact in-game with marketplace bought kit items
Hi, so I recently purchased three kits: Industrial Loft, Sleek Bathroom, and Modern Luxe. I did so through the marketplace using Moolas. Now when I open the build-mode I can place the items like normal, but I am unable to get my sims to interact with any of the items in-game. I don't have any mods installed and I have a bunch of packs and kits installed but never had such an issue. Would love to find a fix for this. Thanks in advance. Edit By crinrict: Adjusted TitleUI missing after exiting Build Mode console
Playing on PS5 after exiting build mode the UI in live mode completely vanishes: I can toggle between Sims but all info panels have vanished. I can still save my game however when the game exits the screen is completely white. This has happened to me twice both before today’s update last month and today after the update was installed. This bug was reported on the console forum a few weeks ago yet the complaint was locked because of these two bugs being listed despite them happening simultaneously with each other and only in this scenario.
Photos turning black (Patch 1.121.342/2.28)
When I place photos taken with phones or cameras in my Sims’ house, they turn black when I exit the game and come back to play!!!! 😢😢 Every time I take a photo with my Sims, the picture works normally while it is in my inventory. However, whenever I place it in my Sims’ house with a frame—for example, hanging it on the wall—once I exit the game and load it again, the photo turns completely black and there is no way to recover it. This is extremely frustrating, as I am losing all the important memories of my Sims. Edit By crinrict: Adjusted Title, merged a few posts. Note by crinrict Could everyone in this thread please provide the following info Are you using mods/cc and if so, did you remove them ? What is your game version ? What platform are you playing on ? Is this happening to existing photos that were fine before the patch ? Does it happen with new photos/paintings Does it happen on new saves ? Does it matter how you take the photo or if you add any filter ? Did you play/save the save the issue is occurring on with the January patch at all (maybe different household) ? How big is your screenshot folder in documents ? Other threads Photos placed from the library going black: Photo Booth/Graduation Pics turning black when places from Gallery/Library | EA Forums - 13157274. Photos taken with filters on camera going black: Photos taken with filter turn black after changing filter again (camera) | EA Forums - 13161807 Paintings: Painting by reference Turns white (Patch 1.121.342/2.28) | EA Forums - 13155844 Cross-Stich: [COL] Cross-Stich by Ref turning white/blank | EA Forums - 13016359 Puzzles: Please create a new thread.[GALLERY] 'Content not installed' warning with all content owned
I haven’t played this specific save in a few years. I made some changes to my sims’ house and lot, and saved it to my library. I then demolished a different lot, and when I tried to place my sims’ lot from the library, I get a message saying content is not installed and that I don’t own all the content. I own almost all DLC, and I own the content used in my sims’ house/lot. I’ve never used mods/cc on this save. I’ve tried repairing the game, and then saved the lot to my library again, and deleting the previous saved copy. I still get the same message when trying to place the lot from my library on a different lot. It’s a recent issue, I didn’t have any problems a few days ago on a different save. Edit By Crinrict: Adjusted Title
Severe lag after 1 hour of gameplay : requires restart
Hi, I'm experiencing a major performance issue that seems to affect a lot of players (I asked my community and many confirmed having the same problem). When I first launch the game, everything runs smoothly. Menus like Needs, Inventory, and Aspirations open instantly. Build/Buy mode is fine too, with maybe a tiny freeze the first time, but that’s normal. The issue is: the longer I play, the worse the game performs. - After around 30 minutes, the menus start to feel a bit slower. - After about an hour, the game becomes extremely laggy: - Opening the Needs panel takes a few seconds. - Build/Buy mode freezes for 5–6 seconds before opening. - The Eyedropper tool has a delay of around 2 seconds. - UI and general interactions become very sluggish. The only fix is to completely restart the game. After relaunching, everything is smooth again — but only temporarily. After another 30–60 minutes, the problem comes back. This isn’t a hardware issue. My PC setup: - Intel Core i9-12900K - 64 GB DDR5 RAM - NVIDIA RTX 4090 - Game installed on SSD - No mods, no CC - All expansion packs installed I also tend to play fast-paced, usually on speed 3. In one hour of real-time gameplay, I can go through 10–14 Sim days. It seems like the game is slowly filling up memory or cache that never clears unless I restart. It would be great to know if this has already been reported or tracked by the dev team, because it makes long play sessions really frustrating. Thanks!
Impeccable Plaster Duplicate/Mismatched Swatch
The Impeccable Plaster [BG] wall pattern has a wrongly colored swatch. Instead of being the White swatch (18th Swatch) that matches the Stony Brook and Borderline swatch (8th Swatch), it instead shows up as the Beige swatch (Impeccable Plaster - 16th / Stony Brook, Borderline - 6th) ingame. This is my first report, so if something is worded or listed wrong, please let me know. Edit By Crinrict: Removed unnecessary [Base game] tag.
