Ideas

Viewtifulchief's avatar
Viewtifulchief
Seasoned Newcomer
3 months ago
Status:
New

Unable to connect to online profile

Hey guys,

I have EA WRC on Steam and about 4 days ago I have been unable to connect to my online account after game launches. See attached screen shot. It just stays on this screen trying to connect. I can hit escape and play the game in offline mode, but I want to be able to post and compare my times as well as participate in leagues and do the "Moments" content. Since this started happening I have spoken with 4 separate EA support staff and gone through the following troubleshooting steps:

  1. Restart Router
  2. Restart PC
  3. Verify Game files
  4. Uninstall/Reinstall Game
  5. Uninstall/Reinstall/Update/Repair EA Anti-cheat and ensure it's running in background after launching game
  6. Flush DNS
  7. Manually set DNS (8.8.8.8 and 8.8.4.4)
  8. Manually disable all non-essential Microsoft apps on startup through task manager and sysconfig
  9. Completely uninstalled all 3rd party anti-virus (McAffee) 

None of these steps have worked. I'm running latest Windows 11 service pack (non-beta). I have nearly 100 hours in this game and have never run into this issue before. I am able to play other titles like Call of Duty BO6 online without issue. I have fiber optic internet (1000 mbps download, 150 upload) and am using a Linksys Velop Mesh wireless system to connect on a 5 ghz channel with no noise from neighbors. I am truly at a loss and don't know what else to try. Any help would be greatly appreciated. Thanks.

3 Comments

  • UPDATE:

    I was able to resolve this issue on my own doing the following steps:

    1. Steam > Settings > Storage > Click on 3 dots (...) > Repair library
    2. Go to EA WRC in library and verify integrity of game files
    3. In your file explorer go to: C:\Program Files (x86)\Steam\steamapps\common\EA SPORTS WRC\WRC\Binaries\Win64 and launch game from EAAntiCheat.GameServiceLauncher

    After doing these steps I was immediately able to connect and play, and can launch game normally from Steam after doing it this way once. I sincerely hope this helps anyone else who is experiencing this issue.

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