Technical issue with unresponsive Close button in video ads
I am reporting a recurring issue with a specific in-game video advertisement (Strategy Game ad). After the video finishes and the 'Reward Granted' message appears, the 'X' button to close the ad is completely unresponsive. I am forced to use the Android 'Back' button, which results in no reward being issued. This happens repeatedly with the same ad. Since the recent system update on my Samsung Tab S9 FE (SM-X510), the game has been experiencing significant performance drops. This unresponsive ad UI makes it even more difficult to participate in COM or the Design Challenge. Has anyone else noticed unresponsive UI elements in advertisements recently? It is very disruptive to the gameplay flow. Thank you for your assistance.Railroads not connecting to bridges
I am curious, within my Sunny Isles city and Frosty Fjords regions. I am having issues with railroads not connecting to bridges. Sunny Isles I am unable to connect first island to the second island. I have tried different ways to connect them and they won't. Within Frosty Fjords, the first bridge of railroad will connect on the snow side but not across the ravine, to the other side. I have uninstalled, waited for a few minutes. Reinstall it.bI have deleted roadways and railroads and tried with no way to connect. This has started when, the system was connected my railroads to the train that runs along the mountain side. Now, these 2 regions are not operating right ever since Can anyone help me understand why. I have tried many different ways, the don't work.Broken Ad Loop - Forge of Empires - Tab S9 FE / Android 16
Im currently experiencing a frustrating issue with a specific advertisement: 'Forge of Empires'. The ad plays until the end, and the 'X' to close it appears after 'Reward Granted'. However, the 'X' is completely unresponsive. I have to use the Android 'Back' button to return to the game, but then I don't receive my reward. The worst part is that this specific ad keeps reappearing in a loop, making it impossible to collect any bonuses. Since the Service 2.0 rollout on my SamsungTab S9 FE (SM-X510), the game has been struggling with performance anyway, and this broken ad loop makes it even harder to participate in COM or the Design Challenge. Is anyone else having trouble with this specific spot or similar unresponsive UI elements in ads after the update? It’s very disruptive. Thanks for any help!"Railway items taking up space in storage.
Hello!!! Please fix the issue with railway items! When completing the railway pass, I receive items such as keels and railway lamps as rewards. My city is at level 19, and at this level, I can't use these items anywhere. There's also no way to sell them. The keels and railway lamps are taking up precious storage space, and I can't do anything with them. Since the railway pass was created, I've contacted support several times via in-game chat, but nothing has changed!!! Please fix this. Greetings to all players who are still here.[Service 2.0] Heavy Lag, HQ Stuttering and "Dancing Objects" - Tab S9 FE
Hi Everybody, Device Information: Model: Samsung Galaxy Tab S9 FE (8 GB RAM) OS: Android 16 / One UI 8.0 Kernel-Version: 5.15.180-android Processor: Exynos 1380 The Issue: Since the Service 2.0 update, SimCity BuildIt has severe performance issues on my tablet: Building Lag: In the DC city, buildings "dance" around or react with a massive delay during placement. Global HQ & Trade Depot: While scrolling through the Global HQ or visiting other cities' Trade Depots, the game freezes for several seconds. This leads to accidental city visits or, even worse, accidental purchases of items because the UI lags right when I'm scrolling. Memory Management: Free RAM drops as low as 1.4 GB despite having 8 GB total. The game ran perfectly smooth before the update. Has somebody else this problem?City completely dark – lighting/rendering bug
Hello EA Support Team, I’m experiencing a graphics/rendering bug in SimCity BuildIt. Description: My city suddenly became completely dark. This is NOT normal night mode. There are no street lights or building lights visible at all. The entire city scene is black, while the UI works normally. The issue also happens when I visit other players’ cities, so it seems to be a global rendering/lighting problem, not city data corruption. What I’ve tried: Clear game cache Restart device Reinstalling the game Re-enter the city Visit other cities None of these fixed the issue. Device information: Device: Xiaomi Redmi 8A Pro Android version: Android 10 RAM: 2 GB GPU: Adreno 505 Game version: 1.74.2.150717 Additional notes: This looks like a lighting or shader rendering failure after a recent update. Thank you for your help.Why was my city moved into the mirror?
Hello, why was my city ID:7almlpw8hikb moved to the so-called mirror (ban) after 18-20 years of playing?In which I don't see the other clubs I've been to. I ask you to reconsider your own or automatic decision to ban all those guilty or not guilty. Have a nice day.
