FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices
Hello EA team, I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio G99 to the list of supported devices for 60 FPS. Thank you.Sunset Mall - Unable to interact with ground floor activities/hobbies
I just recently bulid the mall in my Sims town I recently just started the mall task I bought something from the mall that task was completed I did the invite crush to the mall after that was completed I cleared the boxes in front of the excalators and then I did the task for the strange sound near the escalators and now im on the task where u introduce your sim to the robot but unfortunately the robot just sits on the floor I cant click on the robot no examination point above him cant walk near the robot cant click on the robot is this some kind of mall bug going on?? Since the update?? If so please fix it I can't even finish it have 6 days to finish it to unlock the snack bar I think thats what its called I cant remember I cant walk on the floor or anything is anyone else having a similar experience besides me on the robot task 🤣🙄 [CM edit - descriptive title]Never received compensation for Andor event
Hi Team, I have yet to receive any compensation for my purchases during this era towards era levels. I had spent a large amount of money, and was one purchase away from having Cassian 7 star fullr requirements, the full compensation amount.... I have received nothing back. I expect to be compensated as you null and voided over 100 euro worth of my purchases with your update. I will file a complaint to Better Business Bureau, and small claims court if this is not resolved. You have said you would resolve this, I have given reasonable time for this to be cured; it has not been. Kindly compensate me as appropriate. Allycode: 717678218latest update, curl shots and ball spin physics seem broken
After the latest update, curl shots and ball spin physics seem broken in FC Mobile 26. Players with 130+ Curve attribute (Drogba, etc.) no longer produce visible ball spin or curl animation. The ball travels almost straight regardless of shot type. Platform: Android. Mode: All game modes. Please investigate if the recent update changed ball physicsPurchased Ls Bundle missing
Hello, looking for some assistance. Purchased a LSB of the 501st today and never received any of the items. I can see that it has been deducted from my account. I have tried restoring purchases but as of yet nothing. Update After sending screenshots with all information required, chat says it's not valid enough as it doesn't show what they need (shows exactly what they need) Any ideas anyone? Ally code :885 -898-357 Cheers.
