In-game "Contact Us" feature stuck on loading
Hi everyone, Recently, I encountered a technical bug with the Mayor’s Contest Wheel. This glitch caused my account to be flagged incorrectly, and I’ve been placed in the "Isolator Server" (banned?). I can no longer see the normal Global Trade HQ or participate in Club activities. EA Support instructed me to use the in-game "Contact Us" feature to submit a ticket. They stated this is the only way for the technical team to access my data and fix the bug. However, the "Contact Us" button is stuck on a perpetual loading screen. I’ve tried switching networks, clearing cache, and reinstalling the app, but nothing works. I even tried looking for the old 「simcity-buildit.zendesk.com」 portal I saw in YT, but that site is now defunct. Has anyone successfully loaded the in-game support page? (Are there specific network or VPN settings required?)
Cant complete any match in conquest
Hi, Not sure if this is just limited to my account or not but i cant finish any game, the players heroes just sit at the bottom red and damage just doesnt do anything. I cant do anything in conquest because of this. This has been like this since around 48 hours. It works fine in campaign battles just conquest. Any ideas?Paid AD subscription not working.
I'm very passionate for this game, and a few years ago, I have lost my game's save data with all of Modern Day done. I was devastated, but I did let that slip by. You have gone too far this time. Exactly 3 hours ago, I paid R$11,00 for a 30 day no ad subscription in game. It did not deliver. And instead, it asked me to pay for it again when I checked. I've been scammed, and instead of being warned previously, only after buying, a banner in the main menu appeared acknowledging the ads issue, yet, the button to buy it still appeared.Unable to Update Game Using EA Connect Mobile on iPhone 12 Pro Max
Hello EA Connect community, I’m currently experiencing a technical issue while trying to update my game using EA Connect mobile on my iPhone 12 Pro Max. When I try to check for updates, I cannot find the latest version of the game or any option to update it. I’m not sure if this is a bug or if there is another method to update the game on iOS. Device: iPhone 12 Pro Max Platform: iOS Issue: Unable to find or install the latest game update through EA Connect mobile. If anyone has experienced the same issue or knows how to fix this, please let me know. Any help from the community or EA team would be greatly appreciated. Thank you.
AYUDA POR FAVOR 🙏
No me deja entrar al juego, cada vez que quiero me dice error 1000 no hay buena conexión de internet, pero la verdad es que tengo la conexión a internet más fluida y ya lo eliminé y lo volví a descargar y aún así nada, que puedo hacer para entrar a jugar. Por favor me pueden ayudarI bought a player and he became non-negotiable.
Last night I bought a player, Gervinho 111 upgraded on the orange stone,But I didn't like his gameplay and immediately tried to sell him, just like I did with Bobby Charlton and Mbappé, but when I tried to sell him it said the player wasn't available for transfer. I don't know if this is a game feature or a bug, but I want to say that this isn't fair. I didn't pay for an untradeable player; I paid for a player I could sell whenever I wanted.That's why he's in the store, because he's a tradable player. Please, I need an answer because I don't want to lose the FC Coins that took me a long time to collect, since I can only get non-tradable players.I want an answer to this,you are slowly losing your community
