Bug
Olá, equipe de suporte do EA Sports FC Mobile.Venho relatar um erro grave que aconteceu comigo no modo ranqueado. Ao tentar iniciar uma partida valendo pontos/estrelas, a tela ficou apenas carregando e fui jogado de volta para o menu principal do jogo. Quando tentei entrar em uma nova partida logo em seguida, o sistema exibiu uma mensagem dizendo que eu já estava em andamento em um jogo. Como resultado dessa falha de conexão dos servidores de vocês, fui penalizado injustamente, perdi duas estrelas preciosas e desci de patente.É um sacrifício enorme subir de rank com o alto nível de competitividade e instabilidade do servidor. Exijo a revisão dessa partida bugada e a restituição das minhas estrelas/pontos perdidos por um erro que não foi meu.Rollback or compensation: the biggest glitch to date of FC Mobile
https://youtu.be/jVY8YMaCsjY?si=h10NFyLtJ4_QKHAz https://youtube.com/shorts/rvoDpTZGWXA?si=gH-6yYzT9twWCKHs I’ve made two videos, and I would be incredibly grateful if you could share it with other players who are still in the dark and unsure about compensation. We can reclaim what we lost—we deserve an explanation. The bug from a week ago—where a 117 OVR Nyland could be signed for 1,400 Star Shards—has recurred. While the last incident was a mishap, today’s situation is a total disaster; it is arguably the game's most severe glitch to date. With the previous glitch, you deleted the Nyland player card in three hours. Players who hadn't purchased the 117 OVR Nyland card found themselves forced to pay a premium of 5k Star Shards just to use it in an exchange for a 122 OVR player. But this time, you’ve gone even further: the new update allows users to sign a 120 OVR player for less than 13k Star Shards while simultaneously offering the 117 OVR player for 1,400 Star Shards. Many players remain unaware that they could have acquired a player—whom they bought at full price—for less than half the cost simply by making the purchase half an hour before the update. Mbappe:12925+12*1400+500=30225 Original price: 40000+12*5100+500=101700 Rodri:12925+9*1400+3000=28525 Original price: 40000+9*5100+3000=88900 Cucurella:12925+9*1400+1500=27025 Original price: 40000+9*5100+1500=87400 How do you think the players who spent $49.99 on those 120–122 OVR player packs feel? You even labeled these packs as "Recommended" with a thumbs-up—do you take P2P players for fools? Or tell F2P players that their grinding was all for nothing—when in reality, all they needed to grind was waiting the glitch for just half an hour before update. Listen, here’s the simple truth: I’ve seen a F2P player reach 127 OVR just by using the three 122 OVR and two 121 OVR players obtained during that half-hour window. This implies that if a P2P player hits 127 OVR, they’ve essentially wasted their money, whereas if an F2P player fails to grind their way to 127 OVR, they’ve wasted all that effort. I am keeping my emotions in check. I see so many people helping and supporting me—I don't know how to express my gratitude, but I will give it my all and keep going. --------------------------------------------- I’ve hit the posting limit and can’t leave comments for now, so I’ll summarize my thoughts here. We ought to have the support of players who exploited the loophole—even though doing so is risky and not recommended—because I’ve always believed the fault lies with the game developers, not the players themselves. We shouldn't stoke conflict among the player base; I certainly don't want to hear exploiters telling non-exploiters that they "deserved it." As for deducting Star Shards from those who used the exploit, I don't recommend that approach. The developers should aim to balance the disparity between players rather than shifting the problem onto them and fueling further controversy when the issue hapeened. And I hope the officials make it clear to everyone that exploiting loopholes carries risks, rather than fostering an environment that encourages or incites players to do so. So, I hope all players will step forward, not just those who have been disadvantaged. The fault lies entirely with the game developers, yet they pit us against one another to stifle these voices. Thanks for your support. We have the right to uphold our rights and interests. I believe we will gain what we lost.Pass/Through swipe control not working on one account
In-game Name: (Conjuring) UID: (mod edit - removed UID, keep it safe) Login Method: (mod edit - removed, keep it safe) Affected account only. My other FC Mobile accounts on the same device do not have this issue. Hello EA Support, I am experiencing a control bug on only one of my FC Mobile accounts. Since today, I cannot drag the PASS or THROUGH button backward to charge a pass. The swipe only works upward. As soon as my finger leaves the button, the pass charge stops immediately. This issue only affects this account. My other FC Mobile accounts work perfectly on the same phone, so it is not a device or touchscreen issue. I have attached a screen recording showing the problem. Please investigate and help fix this account-specific control issue.
FC Mobile Network Error 0x0200010F
Hello, I am unable to play any online match in EA SPORTS FC Mobile. Every time I start a match (Head to Head, VS Attack or Manager Mode), I receive: Network Error (Cereja) 0x0200010F I have already: Reinstalled the game. Cleared cache. Reconnected to Wi-Fi. Linked my EA Account successfully. The important point is: The game works normally on Africell mobile data. The error only happens on my Unitel 5G Wi-Fi router. Could you please check if there is any routing or server issue affecting my connection? Thank you.