Battlefield 2042 / EA Anticheat BSOD Bug
The bug: After enabling Secure Boot on my PC post the update that made this a requirement for EA Anticheat, starting the game (and the anticheat) resulted in a BSOD with the error stating "attempted to write to read only memory". The investigation: I updated Windows 10 to the latest version, updated my graphics card drivers and checked to see if there were any corrupted system drivers (the usual cause for this BSOD). I repaired the Anticheat using their installer and none of these things solved the problem. I went ahead and ran an analysis on the memory dump file that windows generates after a blue screen and low and behold there were no corrupted drivers causing this issue... except for eaanticheat.sys. The solution: Enabling Settings > Windows Security > Device Security > Core Isolation Details > Memory Integrity prevents malware from inserting malicious code into high security processes, also prevents EA Anticheat from attempting to insert it's code into read only memory where it does not belong and circumvents the BSOD. (note in order to enable this setting some older drivers may need to be removed from your system if they are incompatible). After speaking with EA Support I learned that Memory Integrity is in fact, not an official requirement for this game, so this is indeed a bug. Considering the danger of messing around with highly secure kernel layer memory EA Absolutely needs to fix this immediately.
INACCESSIBLE GAME MENU AND OPTIONS IN EA SPORTS FC 25
💻 System Information: Platform: PC OS: [ Windows 11 ] Game Version: EA Sports FC 25 (Latest Patch) GPU: [ NVIDIA RTX 3060 , 6gb] RAM: [ 16 GB] Launcher Used: [EA App / Steam ] EA Account Email : [[edit: email address removed]] I recently installed EA Sports FC 25, but the game fails to load properly. It opens to a broken or incomplete screen where I cannot access any menu or settings. I have tried the basic troubleshooting steps such as restarting, repairing game files, and reinstalling, but the problem persists. launching the game, the main menu does not load properly. The screen shows partial visuals with no accessible options or navigation. I am unable to interact with the game interface or access the settings. --- 🧪 Steps to Reproduce: Launch EA Sports FC 25 from the launcher. Wait for the game to load. Observe that the screen loads without menu options and becomes unresponsive. --- 📋 Troubleshooting Steps Tried: Pressed Alt + Enter to toggle windowed/fullscreen mode. Tried editing or locating the Settings.ini file (but the folder does not exist). Launched the game with -windowed flag. Verified game files through the launcher. Reinstalled the game. Despite all attempts, the bug persists, preventing any access to gameplay. I would appreciate it if you could look into this issue or provide guidance on how to resolve it. I am an active EA user and have enjoyed previous titles, so I’m hoping this can be addressed quickly. Please let me know if any additional logs or system information is needed. Thank you for your time and support.
Permanent ban
Hello, 11 months ago I was the victim of a hack on my PC by a Russian (I received an email changing my IP to a Russian one). When I recovered and secured all my hacked accounts, I realized that I was permanently banned from Apex Legends, a game that I particularly like. For more than 11 months, I have been fighting with support to make them understand that I did nothing, but always the same automatic message for each ticket. Please help me :(
drweblwf.sys driver in EA blacklist
Hello! I am an official employee of DrWeb Ltd., a developer of antivirus solutions headquartered in Moscow, Russia. Since last fall, our technical support has been receiving numerous reports from users about the impossibility of launching various EA games, and in particular the game Battlefield 2042, in the presence of our antivirus. One of the EA components, most likely the anti-cheat, reports the presence of the drweblwf.sys driver in the system, after which it completely refuses to launch the game with a proposal to disable or remove this driver from the system. The exact error message - "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC. (error_number): Dr.Web (drweblwf.sys)". Apparently, our driver was blacklisted by the EA anti-cheat for an unknown reason. This driver is one of the main drivers of the antivirus and cannot be simply removed from its composition without losing the antivirus functionality. This driver cannot be simply deleted, disabled or suspended. There are various workarounds that allow the user to bypass this problem, for example, temporarily renaming the driver, but none of these ways are acceptable for solving the main problem. Users are forced to either completely remove the antivirus or engage in numerous manual manipulations, losing protection. Or, among other things, refuse EA games, which I have also seen in my practice. In other words, this situation is not beneficial to either company and harms reputation, as well as commercial harm. The reason I am creating this topic is that I was unable to establish official contact with EA on this issue through any of the channels I was able to find. I have contacted technical support many times with different breaks, but EA technical support, unfortunately, is not competent in solving this problem. Most of the answers were templates, had nothing to do with the question and expressed a complete lack of understanding of the essence of the situation. I also tried to contact the EA PR service and some of the managers directly, but I also didn’t get a response. In my last conversation with EA support, an employee advised me to create a topic in this thread of the EA forum, which is what I am doing. I don`t think that these issues should be resolved in principle within the framework of technical support and especially in the public area, but apparently EA does not have other known B2B communication channels or a way to establish these communications between managers and developers. This is certainly frustrating, but I do not lose hope that I will find solutions to this problem that will help our users get rid of this problem. Since most of our users are Russian-speaking, the problem is mainly discussed in the Russian-language branch of the EA forum. In particular, the most popular topic is located here - https://forums.ea.com/discussions/battlefield-2042-ru/не-запускается-игра-ошибка-104-dr-web-drweblwf-sys/7040181 But in reality, our products are distributed all over the world and we have received feedback from our users from different parts of the world(US, IT, FR, BR, etc.) who complain about the impossibility of launching the game in the presence of our antivirus. At that moment, we are talking about hundreds of users who have encountered this problem in one way or another. The problem is that our company did not take any steps to cause this problem. We do not know the reasons why EA unilaterally adds legitimate drivers of antivirus solutions to its blacklist. But most importantly, we cannot find out these reasons, because we cannot establish any normal communication with the developers or EA managers who could enter into a dialogue with us on this problem. If EA developers had any complaints about our driver, they could have told us about it so that we could come to a solution together. But apparently, instead, it was decided to simply add the driver to the blacklist. This whole situation smells very bad. I honestly doubt that creating this thread will help solve this problem, but at least I tried. Maybe for the last time.
I literally can't do anything
Since today the game just doesn't want to launch whereas yesterday I had no problem, I don't understand. I've already done lots of things uninstall everything reinstall empty caches delete files etc. Even ChatGPT don't know what to do anymore. Just help, I want to play with my friends.
Security Violation
I installed the game and played it for a few hour after closing it and takeing a brake i was up for a new session and when i tried to start the game it sais "Game faild to lauch. Please try launching the game again.(30)". I do as it says same thing again. I tried to ubdate my software and my graphics drivers nothing changes, i even uninstalled the anti cheat and tried again nothing happens. The game works only if i uninstall it and first play it after it gets closed it wont start.Anticheat Redownload Issue
I have currently error with Javelin Anticheat, when I click to install again on pop-up window it says to restart the game, but when I reopen FC 25 I have the same error. When I try to uninstall FC 25 Anitcheat in FC 25 files (EA SPORTS FC 25/_Installer/EAAntiCheat/), in output it says: Starting UninstallForTitle... Starting Uninstall... Starting FileDelete... FileDelete failed:104 Uninstall failed:1801 Starting ServiceUninstall... ServiceUninstall success Starting RegistryDelete... RegistryDelete success Starting RegistryDelete... RegistryDelete success Starting CertificateUninstall... CertificateUninstall success Uninstall failed:1802 And when I try to select repair option, it says: "Wrong game directory" but Im choosing right directory witc fc25.exe file. Please help me, I was on holiday and cameback after 1 week and It was like that.
