Game closes out randomly
I will be in the middle of playing the game and it will literally freeze and close completely out of the game. i dont have cc, I have repaired, uninstalled the game and done all of the things that was suggested before when i posted this issue. Nothing has fixed this issue. HELP! I am sick of having to go backwards and redo everything i accomplish (even when saving often)
sim idling reset/loop
I don't know if this is a bug or a technical issue at this point. Issue: sim is standing stuck in an animation loop - no tasks/actions in queue. Troubleshooting steps taken: I thought it was mod related, so I did the 50/50 method however tonihgt I've fully removed ALL my mods [see attached image as proof] > uninstalled> reinstalled the game > started multiple new save files after launching the game after clearing my cache; the issue is still persisting. The only thing I have done was import my sims tray files on a back-up the night before the update (using the sims tray importer) so I can safely keep my sims safe; as I play only play this household and have for a long time. I'm really hoping this isn't a sign of corruption? Is this happening due to the EA launch error? I'm a steam user and did not experience error launches. Video attached so you can visibility see what it doing on and that there are no tasks in the sim's action bar. YOUTUBE VIDEO - > https://youtu.be/6swGqmXdOWo I'm on a new PC - this is a NEW PC I got last week so it shouldn't be a computer problem as I can run other more demanding games with ease and no issues. [I'm running the game on a Lenovo legion pro 5 Ryzen 9 8945HX GeForce RTX5070 windows 11] Thank you,
My packs have disappeared from my EA account
Hi, I've been playing The Sims on Play for many years and have a lot of expansion packs purchased on my account. For Christmas, I redeemed the game on Epic Games and decided to download it. After linking my EA account and downloading the game, all the expansion packs I'd already purchased are showing up as available for purchase again. I don't understand this at all, since I already own them on my EA account, and I can even see my household members with those expansion packs uploaded to the gallery. I posted about this issue on the Spanish forums and no one has responded, and I've also opened a support ticket on the customer service page, but I don't know how or when they're supposed to contact me. I also have the purchase receipts in my email, which is linked to my EA account.Game crashes frequently after February 13th update
Ever since the update stated in the title, whenever I try to place stairs, color foundations, or click on windows in the build option, my game freezes immediately and crashes. When I am in Create-A-Sim, it will randomly crash after 30-45 minutes and I have not found the trigger for the CAS crash. I do play with mods. I have cleared my cache files, checked the mods for being outdated or needing an update, removed the mods folder, disabled mods in-game, delete save files and started new ones to no avail. The game suddenly has also been very laggy. I have not recently purchased new DLCs or add-ons for the game. I have noticed the gallery is glitched with saving new households to it. I do not know what else to do. Thanks!😊
Sims 4 crashes when resuming game
WHY CANT THIS WORK!! ok so i open my sims 4 game, mind you theres no cc no nothing BASE GAME so when i open my game and then i click on resume game im met with the game half way into loading and my computor crashing, I CANT BE THE ONLY ONE GOING THROUGH THIS ive checked multiple tuts and NOTHING NOTHING!!!i havent even got the time to put mods and cc i got a new pc and everything uninstalled sims 4 a billion times and still not workkingg!! IM TIRED PLS HELP [CM - Edited title for clarity]Error message when trying to upload sims on the gallery
Hello, I tried to upload sims on the gallery recently and it suddently stopped working. I uploaded a family in a new save (I don't have any mods or cc in this, it's a completely new folder and game) without problem, even two times because I realised that I missed something so I deleted it then uploaded it again, then after deleting two or three other creations I tried to upload another sims family to the gallery and got the error message that my request can't be processed by the gallery and try later. I tried to repair my game multiple times, move back to direct 9, get a new folder, upload directly instead of first saving it to my gallery, tried to upload from cas, the main menu, inside the new save, waiting to see if it'll still upload, nothing worksmy game does not open
When I try to open The Sims 4, I get the message "It failed to start due to an error on our end." I've tried the following steps, but the problem persists: 1. I completely uninstalled and reinstalled the EA App and The Sims 4. 2. I backed up the Documents folder and cleaned the localthumbcache.package file. 3. I ran it as administrator and uninstalled mods. 4. I checked for EA App updates and performed a repair. 5. I temporarily disabled my antivirus and firewall. The game still won't open. Please check if the issue is related to licensing or authentication.
