Bug: Could not retrieve online information
After every Pro Clubs match in EA FC 25, I receive the error message “Could not retrieve online information”, making pro clubs unplayable without restarting. The bug is still there even after the latest update and extensive troubleshooting. -Reinstall the game. -Allowed FC25.exe and EA AntiCheat.exe through Windows Defender firewall. -Verified game file integrity. -Removed most friends from EA friends list. -Ran both executables as Administrator. -Changed game language settings temporarily. -Flushed DNS and reset Windows network settings. -Launched the game via Steam and EA App, including signing out and back in. -Switched crossplay on and off None of these methods above worked and what i found through netstat was that the UDP port 3659 remains open and bound to FC25.exe throughout gameplay and after matches. The FC25.exe process PID changes after matches, indicating the game’s connection/session resets internally. The game window does not crash or freeze after matches, but the connection becomes unusable and reconnect attempts fail until the game is restarted. So basically the problem is not caused by my firewall, network, or pc, but problems with EA's servers. A fix in an upcoming patch would be great.
screen freezed and fast forward happen in online battle
[Unsupported language removed] During online matches in Division rivals and Campions, there are many events where the screen suddenly freezes and then fast forward. This makes it impossible to operate during the game. In addition, there is also a delay in the response after input. In addition, unintended operations and movements are activated and the game cannot be played properly. With this, I can't play properly and I can't get a prize, so you'll be considered to provide a prize with the same grade as the previous week, or to provide a rank 1 prize for all users.Disconnection
Hello, i write to inform the EA FC team to do their work. The servers have never been this bad in the time i have played fifas and EA FC's. Why are these guys not doing their work, like fixing or improving the servers? I have been DC'd 3rd week in a row and because of that i can't get better rewards and etc, but that's not my main point. My point is that i have been getting dc'd before the game has even started or mid game (before 1st half). The team that's responsible for this kind of things, DO YOUR D** Job, you guys are getting paid every month for FIXING the servers but somehow the servers are getting worse each day.
PC Player Unable to Invite PS5 Friend in FC 25 Ultimate Team & Online Seasons
I am encountering a consistent issue with cross-play invitations between myself (on PS5) and my friend (on PC). I am able to successfully send an invitation to my PC friend in both Ultimate Team (for co-op modes) and Online Seasons (for online friendlies), and they can join my lobby without any problems. However, my PC friend is unable to send me (on PS5) an invitation in either of these game modes. When they attempt to invite me, either the invitation is not received on my PS5, or they encounter an error message (details of specific error messages from the PC player's perspective would be helpful to add here if known). Steps to Reproduce: * Both players launch FC 25 on their respective platforms (PS5 and PC). * Both players ensure they are online and visible as friends within the EA Social interface. * Scenario 1 (Working): * Player 1 (PS5) navigates to Ultimate Team or Online Seasons. * Player 1 (PS5) invites Player 2 (PC) to a co-op session or online friendly. * Player 2 (PC) successfully receives the invitation and can join Player 1's (PS5) lobby. * Scenario 2 (Not Working): * Player 2 (PC) navigates to Ultimate Team or Online Seasons. * Player 2 (PC) attempts to invite Player 1 (PS5) to a co-op session or online friendly. * Player 1 (PS5) either does not receive any invitation, or Player 2 (PC) receives an error message preventing the invitation from being sent successfully. Expected Result: PC players should be able to successfully invite PS5 players to supported cross-play game modes, just as PS5 players can currently invite PC players. Actual Result: Invitations from PC to PS5 are consistently failing, preventing my friend from hosting games in Ultimate Team co-op and Online Seasons friendlies. This forces me (the PS5 player) to always be the host. Both players have restarted FC 25 and their respective gaming platforms. * Both players have checked their EA Social status and appear online to each other. * Cross-play is enabled on both accounts. * Network connection is stable on both platforms. This issue significantly hinders the cross-play experience, as the ability to invite should be reciprocal between platforms. We've noticed similar reports on forums, indicating this might be a more widespread problem affecting PC players trying to invite console players. Please investigate this bug to ensure a seamless cross-play invitation system for all players in FC 25.GAME FREEZES AS SOON AS I ATTEMPT TO ENTER ULTIMATE TEAM
The game freezes as soon as I attempt to get into UT. it should be noted that I cannot always get into the game either, let alone ultimate team. Everything is so slow today it’s strange. Had no issues yesterday. I have attempted to delete and reinstall the game but that has changed nothing. also attempted to skip the start screen and click continue to play offline and then attempt to login to the servers that way - but to not great success. forever stuck on the loading screen for ‘best of’ before you enter UT.
