FC 26 SPLASH SCREEN CRASH
Hi everyone, I need help and I want to bring attention to a critical issue that EA Support has finally acknowledged as a server-side bug. The Problem: I bought FC 26 and played it without any issues at the beginning. However, for the last 2 months, I haven't been able to launch the game. Every time I try to start it, it crashes instantly at the splash screen and sends me back to the EA App. What I’ve discovered: It’s not my PC: I can still play FC 25 on this same computer with zero issues. This proves my hardware and drivers are perfectly fine. Handshake Error: After many support sessions, it has been confirmed that the crash happens during the pre-initialization/authentication phase. My account cannot "handshake" with the EA servers to verify my game rights. No Folder Creation: The game crashes so early that it doesn't even create an "FC 26" folder in my Documents. Offline Mode Fails: Even trying to launch the game in Offline Mode leads to the same crash, meaning the license token is completely broken. My Request: EA Support has officially documented this as a potential bug in my case notes (Case ID: 239359087). They admitted that standard support tools cannot fix this and it requires a deeper look into the account's "entitlements." I am not looking for basic troubleshooting steps like "update your drivers" or "clear your cache"—I have done all of that dozens of times. I am requesting a senior technical specialist or a community manager to look into this account-side authentication block. Is anyone else who was previously able to play the game now stuck at the splash screen? How did you get EA to fix your account synchronization?[PC] Controller is not recognized in game modes other than squad battles
I experience a bug where my controller is connected to my pc and in fc i can navigate the menu and play squad battles normally with the controller, but when i play a live event, rivals or champions, the controller is not recognized, instead only the keyboard is recognized. i have had that bug since the start of the game, but normally only once a month, now i restart the game 10 times and only once is the controller recognized in rivals, this makes it impossible to compete in online games.
CE-108255-1 is NOT a PSN error – Edit Teams & Kick Off are broken in EA FC 26
There are at least 15 separate threads about the CE-108255-1 error in connection with EA FC 26. None of them have received a meaningful response from EA community managers. Two exceptions: One thread was closed without engagement because it was written in a different language. In another thread, the issue was redirected to PlayStation support, claiming it is a PSN system error, linking to this troubleshooting page: https://www.playstation.com/en-ie/support/error-codes/ps5/ce-108255-1/ The problem: The proposed solutions on that page do not fix the issue for most of us. Yes, CE-108255-1 can be a general PS5 system error. But in this case, it is very clearly tied to EA FC 26 — specifically to: Edit Teams Custom squad editing Kick Off mode (CPU vs CPU included) After extensive testing by multiple users over months, the pattern is obvious: The error occurs after heavy squad editing. It appears the EA FC 26 database becomes corrupted at its core. Once that happens, certain team constellations in Kick Off mode immediately trigger CE-108255-1. This is not random. This is reproducible. This is not fixed by: Reinstalling the game Rebuilding the database Deleting save data Changing graphics settings Clearing cache Many of us have spent hours recreating squads from scratch — only for the issue to return. Here is one of the larger threads documenting the problem in detail: Edit Teams and Kick Off mode are broken functions of EA FC26 | EA Forums - 13076308 And there are many more reporting the same behavior. This has been ongoing for over six months. At this point, the issue is not “lack of troubleshooting.” It is lack of acknowledgment. What we need: Confirmation that this is being investigated Transparency about whether the squad database has structural limits A fix — or at least a statement about known limitations Edit Teams and Kick Off are core offline features. If heavy editing permanently breaks the mode, that is a fundamental design flaw — not a PlayStation error. We need a real response from EA, not a redirect to Sony. PS. While in some almost non-existing cases, it CAN be an PSN-system-error, it's mostly because of an corrupt EA FC database, that is broken in its core. But while many of us tried to tell them for over half a year now, nobody cares - as you can see here: Edit Teams and Kick Off mode are broken functions of EA FC26 | EA Forums - 13076308 Or in the countless other threads regarding this issue: Game repeatedly crashes during gameplay and shows error CE-108255-1 every time | EA Forums - 12979849 CE-108255-1 | EA Forums - 12679144 Error CE-108255-1 (Game freezes) | EA Forums - 12619989 CE-108255-1 fc26 | EA Forums - 13185514 Game crash with error CE-108255-1 in different modes | EA Forums - 12908052 CE 108255-1 | EA Forums - 12633197 CE-108255-1 Error when working with edited teams or custom squads | EA Forums - 12962952 Crash CE-108255-1 still occurs day 4. | EA Forums - 12963665 C-108255-1 error code | EA Forums - 13057786 EA FC 26 – Squad Editing Causes CE-34878-0 Crash (PS4) | EA Forums - 12739073 Game Crushes after player transfer | EA Forums - 12816473
I can’t redeem an evolution that was rewarded to me from the season premium pass
When I logged in yesterday I had many players and evos and other season premium pass rewards waiting for me. Since, I have not been able to access that part of the game for a while I guess it just redeemed it for me on its own. However, the there is one Evolution that I am unable to redeem and because of that I can’t open any other packs. I play in PS5 platform but I tried to redeem it on the companion app as well. In both places it’s causing an error to try to redeem this Evo reward from the season’s pass. I have attached some pictures about it and I would truly appreciate some help with this matter since it’s truly affecting my progress in the game.
Unable To Load Data on N7 HQ Page
Is anyone else having problems accessing the N7 HQ page? In Firefox I get "Http/1.1 Service Unavailable". In Edge I get: "Hmmm… can't reach this page The connection was reset." If I wait long enough, it does eventually let me log in, but it is otherwise really, really, slow. Thanks.Error 10003 every new account after reset season
There seems to be a problem with every new account. Every time I try to claim a kick-off reward, I get error 10003. It gets stuck in the tutorial, leaving you unable to do anything except press claim, and the error keeps repeating itself. I've tried it on other devices, but it's the same. This happens after the season reset.Issues With Connection
I was playing with a very normal ping of 44-46 ms on March 2, 2026. However, starting from March 3, 2026, my ping suddenly increased to 60 ms, accompanied by high latency and instability. I have tried multiple modems and different ISPs, but the issue persists and hasn't returned to normal. Could you please clarify if the problem is with the EA servers or something else? I am connected from Afghanistan but my Isp is from Pakistan